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Google Ads for Local Business: A Complete 2026 Guide

Jessica Huang
16 min read
Google Ads dashboard on laptop screen for local business marketing
Google Ads for local business is the fastest way to put your phone number, address, and website in front of people actively searching for what you sell — right now, in your city. Done right, it can be the most cost-effective customer acquisition channel you have. Done wrong, it drains your budget with nothing to show for it. This guide gives you the complete playbook.

TL;DR

Google Ads lets local businesses capture high-intent searches immediately -- businesses average $2 in revenue for every $1 spent (Google Economic Impact). Start with Search campaigns and Local Services Ads, set a $1,000-$3,000/month test budget, use exact/phrase match keywords with location targeting, and track every call and form submission.

Why Google Ads Work Especially Well for Local Businesses

Unlike social media advertising, Google Ads capture demand that already exists. When someone types "emergency plumber near me" or "best dentist in Sacramento," they are not browsing — they are ready to call. Google Ads put your business at the top of those results, ahead of organic listings, before your competitors. For local service businesses, that intent gap is everything.

Paid search also complements your local SEO efforts perfectly. While organic rankings can take 3–6 months to build, a Google Ads campaign can generate calls on day one. Many businesses use paid ads to get immediate leads while their organic presence matures, then maintain both channels for maximum market coverage.

Key Stat:

Google processes 8.5 billion searches per day. Approximately 46% have local intent — that's nearly 4 billion daily opportunities to connect with nearby buyers. Businesses make an average of $2 in revenue for every $1 they spend on Google Ads.

1. Choosing the Right Campaign Type

Google Ads offers several campaign types, but for local businesses, two deserve your primary attention: Search campaigns and Local Services Ads (LSA). Understanding the difference will save you significant budget.

Search Campaigns

Standard Search campaigns show text ads on the Google results page when users type relevant queries. You choose your keywords, write your ads, set your bids, and pay per click. This is the most flexible format and gives you maximum control over messaging, targeting, and budget allocation.

Search campaigns work best for service businesses where the customer journey starts with a specific search query — think HVAC repair, legal consultations, dentists, landscaping, auto repair, and similar high-intent categories. To maximize results, pair your campaigns with a well-optimized landing page built for conversions, not just your homepage.

Local Services Ads (LSA)

Local Services Ads appear above regular search ads and display a "Google Guaranteed" or "Google Screened" badge. Unlike Search campaigns, you pay per lead (phone call or message) rather than per click — making it extremely budget-efficient for qualifying service categories including plumbers, electricians, HVAC technicians, lawyers, real estate agents, and others.

LSA vs. Search Campaigns: Quick Comparison

FactorLocal Services AdsSearch Campaigns
Payment modelPay per leadPay per click
Ad positionAbove all adsTop of page
Trust signalGoogle Guaranteed badgeNone
Keyword controlLimited (category-based)Full control
Best forHome services, legal, healthAll local businesses

If your business qualifies for LSA, run both simultaneously for maximum coverage.

Performance Max Campaigns

Performance Max (PMax) is Google's AI-driven campaign type that runs across Search, Display, YouTube, Gmail, and Maps simultaneously. For local businesses, PMax with a "store goals" objective can drive foot traffic and local calls effectively. However, it requires a solid conversion tracking setup and enough historical data for Google's algorithm to optimize properly. Start with Search campaigns first; add PMax once you have at least 30 conversions per month.

2. Building a Local Keyword Strategy That Converts

Keywords are the foundation of every Google Ads campaign. For local businesses, you need to think like your customer — what would they type into Google when they need your service urgently, today, in your area?

The Three Keyword Categories That Drive Local Leads

1. Service + Location Keywords

These are your bread-and-butter. They combine what you do with where you are.

Examples: "plumber Sacramento," "dentist Roseville CA," "web design agency Los Angeles"

2. Near Me Keywords

Google automatically handles proximity, so "near me" searches will match your ads when someone nearby searches.

Examples: "emergency plumber near me," "dentist near me open now," "web designer near me"

3. Problem/Intent Keywords

Customers describing their problem rather than the solution. Often high intent and lower competition.

Examples: "leaking pipe fix," "cracked tooth pain," "website not showing on Google"

Match Types Explained for Local Advertisers

Match types control how closely a user's search must match your keyword. Getting this wrong is one of the most common ways local businesses waste budget.

  • Broad Match: Shows your ad for loosely related searches. Often wastes budget for local businesses. Use sparingly and monitor search terms reports closely.
  • Phrase Match: Shows ads when the search contains the meaning of your keyword. Good middle ground. Use for location-based queries where slight variations are acceptable.
  • Exact Match: Shows ads only for searches that match the keyword meaning very closely. Lowest volume but highest relevance. Use for your highest-converting, most profitable keywords.

Recommendation for local businesses: Start with a mix of Phrase Match (primary keywords) and Exact Match (highest-intent queries). Review your Search Terms report weekly and add irrelevant terms as negative keywords.

Negative Keywords: Your Budget Protection System

Negative keywords prevent your ads from showing for irrelevant searches. For local businesses, this is critical. A plumber doesn't want to pay for clicks from people looking for plumbing DIY tutorials or plumbing jobs. A dentist doesn't want clicks from people researching dental school programs.

Essential Negative Keyword Categories for Local Businesses:

  • DIY / How-to terms: "how to," "DIY," "tutorial," "guide," "yourself"
  • Employment terms: "jobs," "career," "hiring," "salary," "resume"
  • Education terms: "course," "school," "training," "certification," "degree"
  • Competing locations: City names outside your service area
  • Free/cheap signals: "free," "cheap" (unless you offer budget services)
  • Research terms: "what is," "definition," "meaning of"

3. Writing Google Ads That Generate Calls and Clicks

A great keyword strategy gets your ad displayed. Great ad copy makes people click. For local businesses, your ads need to communicate three things immediately: what you do, where you are, and why you're the best choice.

Responsive Search Ads (RSA) Best Practices

Google's current standard format is the Responsive Search Ad, where you provide up to 15 headlines and 4 descriptions, and Google's AI tests combinations to find what works best. Here's how to write effective RSAs for local businesses:

Headline Formula for Local Businesses

Primary Service Headlines (include keyword)

"Plumber in Sacramento CA" | "Sacramento Emergency Plumbing" | "Local Plumber — Same Day Service"

Trust & Credibility Headlines

"Licensed & Insured Since 2005" | "500+ 5-Star Reviews" | "Google Guaranteed Contractor"

Urgency & CTA Headlines

"Call Now — We Answer 24/7" | "Free Estimates — Same Day" | "Book Online in 60 Seconds"

Differentiator Headlines

"Family Owned — 20 Years Local" | "Upfront Pricing, No Surprises" | "BBB A+ Rated Business"

Ad Assets (Extensions) Every Local Business Needs

Ad assets expand your ad with additional information and take up more screen space — both free and powerful. These are not optional for local businesses; they are essential. Google uses them to improve your ad quality score, which lowers your cost per click.

  • Location Assets: Shows your address and a map pin directly in the ad. Links to a Google Maps directions page. Critical for driving foot traffic.
  • Call Assets: Displays your phone number in the ad, letting mobile users call directly without visiting your website. Often drives the lowest-cost leads.
  • Sitelink Assets: Additional links below your ad to specific pages (Services, Pricing, Reviews, Emergency Service). Increase ad real estate significantly.
  • Callout Assets: Short phrases highlighting key benefits: "Free Estimates," "Licensed & Insured," "Same-Day Service," "No Service Fees."
  • Structured Snippet Assets: Lists of services, brands, or neighborhoods you serve. Helps searchers quickly verify you offer what they need.
  • Lead Form Assets: Capture leads directly in the search results without requiring a landing page click. Great for lower-intent queries where users might not commit to a full contact form.

4. Location Targeting and Scheduling for Maximum Efficiency

For local businesses, targeting precision is where you win or lose your budget. Unlike a national brand that can afford broad targeting, you need to show ads to the right people, in the right place, at the right time.

Geographic Targeting Options

  • Radius targeting: Set a radius around your business address or multiple service locations. Best for businesses that serve a defined geographic area. Start with your actual service radius, not an aspirational one.
  • City/ZIP targeting: Target specific cities, counties, or ZIP codes. Useful for multi-location businesses or when your service area maps to known geographic boundaries.
  • Bid adjustments by location: Increase bids for ZIP codes or neighborhoods that convert at higher rates. If downtown converts 40% better than the suburbs for your business, bid 40% higher there.

Critical setting: In Location Options, choose "Presence: People in or regularly in your targeted locations" only — NOT "Presence or interest." The default setting wastes budget on searchers who are interested in your area but located elsewhere.

Ad Scheduling: Show Ads When Customers Are Ready to Buy

Ad scheduling (dayparting) lets you increase or decrease bids — or pause ads entirely — at specific hours and days. For most local service businesses, weekday business hours and Monday–Saturday mornings generate the highest conversion rates. Here's how to approach scheduling:

  • Run ads only during your business hours if you can't answer calls outside those times — a missed call is a wasted lead
  • If you offer 24/7 emergency service, run ads around the clock but reduce bids 30–50% between midnight and 6 AM when conversion rates drop
  • After 30 days of data, review your Hourly Performance report to identify peak conversion windows and bid aggressively during those hours
  • Restaurants should consider heavy breakfast, lunch, and dinner windows; service businesses typically see peaks Tuesday–Thursday

5. Landing Pages That Turn Clicks Into Customers

The landing page is where clicks become revenue — or disappear forever. A Google Ads campaign with a poor landing page is like running water into a bucket full of holes. Your website's conversion rate directly determines your cost per customer acquisition.

For local businesses, the ideal landing page is typically a dedicated service page — not your homepage. It should match the promise of the ad exactly (message match), load in under 2 seconds on mobile, and make it effortless to call or submit a lead form.

Local Business Landing Page Checklist:

  • Click-to-call phone number prominently displayed at the top — above the fold on mobile
  • H1 headline that mirrors your ad — if your ad says "Emergency Plumber Sacramento," your page should say something nearly identical
  • Short lead form — name, phone, and service needed is usually enough. Every extra field costs you conversions
  • Social proof above the fold — star rating, review count, years in business, or number of customers served
  • Service area clearly stated — which cities/ZIP codes you serve, so the visitor knows they're in the right place
  • Trust signals throughout — license numbers, insurance badges, BBB rating, Google reviews widget
  • Mobile-first design — 70%+ of local searches happen on mobile; your page must be fast and functional on a phone
  • Single clear CTA — don't give visitors 10 options. One primary action: call or submit the form

If your website is not generating leads, no amount of Google Ads budget will fix it. A professionally designed, conversion-focused landing page is a prerequisite for profitable paid search, not an optional upgrade.

6. Bidding Strategies and Budget Setting

How much should you spend on Google Ads? The honest answer: it depends on your market, your average customer value, and what you can afford to invest while the campaign learns. Here's a framework to think through your budget.

Calculating Your Starting Budget

Budget Formula for Local Businesses:

Step 1: Know your customer value

Average lifetime value (LTV) of a new customer. A plumber with a $500 average job and 3x repeat rate has a $1,500 LTV.

Step 2: Determine acceptable cost per acquisition (CPA)

Most businesses can profitably acquire customers at 10–30% of LTV. At $1,500 LTV, a $150–$450 CPA is reasonable.

Step 3: Estimate conversion rate

Average local service landing pages convert at 5–15%. Use 8% as a starting estimate for a new campaign.

Step 4: Back-calculate your click budget

If CPA goal = $200 and conversion rate = 10%, you need 10 clicks per conversion = $20 target CPC. Research average CPCs in your category before committing.

For most local service businesses, a starting budget of $1,000–$3,000 per month provides enough data to optimize effectively. Markets with expensive keywords (personal injury lawyers, HVAC in major metros) may require $3,000–$8,000/month to be competitive. According to Google's own guidance, campaigns need at least 30–50 conversions per month for Smart Bidding strategies to work effectively.

Which Bidding Strategy to Use

  • Maximize Clicks (starting out): Get the most clicks within your budget. Use this for your first 2–4 weeks while gathering data. Combine with a maximum CPC cap to prevent overspending.
  • Target CPA (after 30+ conversions): Tell Google what you want to pay per lead and let the algorithm optimize. Highly effective once you have sufficient conversion data.
  • Maximize Conversions: Google spends your budget to get the most conversions possible. Good middle ground before you have enough data for Target CPA.
  • Target ROAS (e-commerce): Primarily for businesses selling products online. Focus on Target CPA for local service businesses instead.

7. Conversion Tracking: The Non-Negotiable Foundation

Without conversion tracking, you are flying blind. You will not know which keywords drive calls, which ads generate form submissions, or which campaigns are profitable. Setting up proper conversion tracking is the single most important technical step in your Google Ads setup.

Conversions to Track for Local Businesses:

  • Phone calls from ads — calls triggered directly from the call extension in the ad (Google's call tracking number)
  • Phone calls from website — calls made after clicking through to your landing page, tracked via dynamic number insertion
  • Form submissions — contact form, quote request, appointment booking, triggered by a thank-you page view or event
  • Online bookings — if you have a scheduling tool like Calendly, Acuity, or a built-in booking system
  • Store visits — available for businesses with verified physical locations; Google estimates visits from users who saw your ad

Use Google Tag Manager to implement conversion tracking without modifying code directly. Import your Google Ads conversion actions into Google Analytics 4 as well to get a unified view of your website ROI across all channels, not just paid search.

8. Ongoing Optimization: How to Lower Cost Per Lead Over Time

A Google Ads campaign is not a set-and-forget tool. The businesses that achieve the best results treat optimization as a weekly discipline. Here is what to review and when:

Weekly Optimization Tasks

  • Review Search Terms Report: Identify search queries triggering your ads. Add irrelevant terms as negatives. Add high-performing terms as exact match keywords.
  • Check budget pacing: Ensure budget is not running out early in the day (move budget to later if so). Look for days where campaigns limited by budget.
  • Monitor conversion volume and CPA trends: Flag significant swings up or down. Investigate causes before making bid changes.
  • Review Quality Score: Low Quality Scores (under 6) increase your CPC. Improve expected CTR by testing new headlines, and improve landing page experience by tightening message match.

Monthly Optimization Tasks

  • A/B test ad copy: Pause underperforming RSA combinations, write new headline variations, test different CTAs and value propositions
  • Analyze audience data: Check performance by device, age group, location, and time. Apply bid adjustments to high-performing segments
  • Review competitor landscape: Use Auction Insights to see who you're competing against and their impression share. Adjust bids if key competitors are outperforming you consistently
  • Landing page performance: Check bounce rates and conversion rates per page. Test headline changes, form placement, and CTA button copy

Real-World Result:

An HVAC company in Sacramento running broad match keywords at $4,500/month was generating 18 leads at a $250 CPA. After switching to phrase and exact match, building a thorough negative keyword list, and creating a dedicated landing page, the same budget produced 47 leads at a $96 CPA — a 2.6x improvement with zero budget increase.

9. The 7 Biggest Google Ads Mistakes Local Businesses Make

After auditing hundreds of local business Google Ads accounts, these are the mistakes that consistently destroy profitability:

1. Sending traffic to the homepage

Your homepage is designed for general audiences. Ad traffic should go to a dedicated landing page that mirrors the ad's promise exactly. Conversion rates on dedicated pages are typically 2–5x higher.

2. Not setting up conversion tracking

Without tracking, you cannot optimize. You are guessing which keywords work. Set up call tracking and form tracking before spending a single dollar on ads.

3. Using only broad match keywords

Google's default broad match will show your ads for loosely related — and often completely irrelevant — searches. A plumber running broad match on "pipe repair" may get clicks for "pipe smoking" or "Mario Bros pipe." Add negative keywords from day one.

4. Geographic targeting set to "Presence or interest"

The default location targeting setting will show your ads to people interested in your area, even if they're across the country. Always set to "Presence only."

5. Running ads 24/7 without checking hours

If you cannot answer calls at 2 AM, you are wasting budget on clicks that lead to voicemail. Set your ads to run during your staffed hours, or use call-only hours scheduling.

6. Setting it and forgetting it

Google Ads requires active management. Markets change, competitors increase bids, Quality Scores fluctuate. A campaign not reviewed weekly will deteriorate in performance over time.

7. Ignoring the Google Ads recommendations tab blindly

Google's automated recommendations are optimized for Google's revenue, not yours. Review them critically. Applying "Expand to new audiences" or "Switch to broad match" recommendations without evaluation can dramatically increase spend with no ROI improvement.

Frequently Asked Questions About Google Ads for Local Business

How much do Google Ads cost for a local business?

The cost varies by industry and market. Local service keywords typically range from $5–$50+ per click depending on competition. A plumber in a small town might pay $8 per click while a personal injury lawyer in Los Angeles might pay $150+. Most local businesses start with $1,000–$3,000/month to gather meaningful data. You only pay when someone clicks your ad, and you set your own maximum daily budget.

How long before I see results from Google Ads?

Unlike SEO, Google Ads can generate leads within hours of launch. However, the first 30–90 days are a learning and optimization phase. Expect your cost per lead to decrease significantly as you refine keywords, add negatives, test ad copy, and let Smart Bidding algorithms gather data. Most accounts reach optimal efficiency at 60–90 days of consistent management.

Should I run Google Ads or focus on SEO first?

Ideally, both. Google Ads provide immediate leads while SEO builds long-term organic authority. If you need customers now, start with Google Ads. If budget is very limited, invest in local SEO first since the results compound over time and the cost is primarily time and expertise rather than ongoing ad spend. Most successful local businesses use both as complementary channels — ads for immediate demand capture, SEO for sustainable organic growth.

Can I run Google Ads myself or do I need an agency?

You can set up a basic campaign yourself using Google's guided setup wizard, but proper optimization requires significant expertise and ongoing attention. Common DIY mistakes — wrong match types, no conversion tracking, poor landing pages — can waste the majority of your budget. For businesses spending under $1,000/month, learning DIY makes sense. Above that threshold, professional management typically pays for itself through improved efficiency. Expect to pay a management agency 15–20% of ad spend or a flat fee of $500–$2,000/month.

What is a good cost per lead for Google Ads?

It entirely depends on the value of a customer in your industry. A $50 lead cost is excellent for a business with a $3,000 average job value. It's terrible for a business where the average sale is $100. A healthy benchmark is a lead cost that is 10–30% of your average customer's first transaction value, not lifetime value. Review your CPA monthly and measure it against close rate and average revenue to determine true profitability.

Your 30-Day Google Ads Launch Plan

Week 1: Foundation

Set up Google Ads account and Google Tag Manager. Configure conversion tracking for calls and form submissions. Create your dedicated landing page or optimize an existing service page.

Week 2: Campaign Build

Research keywords using Google Keyword Planner. Build your initial negative keyword list. Write at least 15 headlines and 4 descriptions for your first RSA. Set up all ad assets (location, call, sitelinks, callouts). Launch on Maximize Clicks with a CPC cap.

Week 3: Review & Refine

Review Search Terms report and add negatives daily. Check Quality Scores — anything under 6 needs attention. Verify conversion tracking is firing correctly on all conversions. Check geographic report and adjust location targeting if needed.

Week 4: Optimize & Scale

Analyze initial performance data. Switch to Maximize Conversions bidding if you have 15+ conversions. Test a second ad variation. Apply location bid adjustments for high-performing ZIP codes. Set up monthly reporting dashboard.

Ready to Generate More Local Leads?

At Verlua, we build and manage Google Ads campaigns for local businesses across California — including high-converting landing pages, full conversion tracking setup, and ongoing weekly optimization. We don't just set it and forget it.

Get a Free Campaign Audit
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JH

Jessica Huang

Paid Search Strategist & Digital Marketing Consultant

Jessica has managed over $4 million in Google Ads spend for local service businesses across the US. She specializes in high-ROI paid search campaigns for SMBs and is a Google Ads certified professional.

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