Introduction

Welcome to Verlua. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.verlua.com and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Contact Form Data

When you submit our contact form, we collect:

Your full name
Email address
Phone number (optional)
Company name (optional)
Message content
Any additional information you choose to provide

Analytics Data

We use Google Analytics to understand how visitors interact with our website. This includes:

Pages visited and time spent on each page
Referral sources (how you found our site)
Device type, browser, and operating system
Geographic location (city and country level)
IP address (anonymized)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. For detailed information about our cookie usage, please see our Cookie Policy.

Project Communication

If you become a client, we collect additional information necessary to deliver our services, including project requirements, feedback, and any files or documents you share with us.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries: We use your contact information to answer questions and provide information about our services.
To deliver our services: For active clients, we use your information to complete projects and communicate about project details.
To improve our website: Analytics data helps us understand user behavior and improve website performance and user experience.
To send marketing communications: With your consent, we may send you newsletters, case studies, or promotional materials. You can opt out at any time.
To comply with legal obligations: We may process your data to comply with applicable laws and regulations.
To protect our business: We may use information to detect, prevent, and address fraud, security issues, or technical problems.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

Contact form submissions: Retained for up to 2 years unless you request deletion sooner.
Client project data: Retained for the duration of the project plus 3 years for legal and tax purposes.
Analytics data: Google Analytics data is retained for 26 months by default.
Marketing communications: Retained until you unsubscribe or request deletion.

After the retention period, we securely delete or anonymize your personal information.

Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR) and other privacy laws, you have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request that we correct inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten)

You can request that we delete your personal data, subject to certain legal obligations.

Right to Data Portability

You can request a copy of your data in a structured, commonly used, machine-readable format.

Right to Restrict Processing

You can request that we limit how we use your personal data under certain circumstances.

Right to Object

You can object to our processing of your personal data for marketing purposes or based on legitimate interests.

Right to Withdraw Consent

Where we rely on your consent to process data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at legal@verlua.com. We will respond to your request within 30 days.

Third-Party Services

We use trusted third-party services to operate our website and deliver our services. These providers may have access to your personal information:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information.

Vercel (Hosting)

Our website is hosted on Vercel. They may collect technical information such as IP addresses and access logs for security and performance purposes.

Email Service Provider

We use a third-party email service provider to send and receive emails. Your email address and message content may be processed by this provider.

We ensure that all third-party providers comply with GDPR and maintain appropriate security measures. We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure hosting infrastructure with regular security updates
Access controls and authentication measures
Regular security audits and vulnerability assessments
Employee training on data protection and privacy

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact us:

Verlua Privacy Team

Email: legal@verlua.com

General Inquiries: support@verlua.com

Address: Roseville, CA

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you via email if changes are significant (for active clients)
Display a prominent notice on our website for material changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are made constitutes acceptance of those changes.

Privacy Policy